The Center of Healthcare Communication
Health and Safety Monitoring Services Division (HSMS)
The Health and Safety Monitoring Services division offers health care providers, stakeholders, care givers and consumers an integrated portfolio of digital health and wellness solutions to enhance care, reduce unnecessary utilization and facilitate stronger, more productive relationships between patients, providers and payors. Since 1981, AMAC has been a recognized provider to home care agencies, hospitals and managed care organizations in the provision of proven health and safety monitoring technologies for high-risk, chronically ill members under Medicaid/Medicare sponsored programs, private pay and third party reimbursed programs.
Telephony Based Communication Solutions (TBCS)
The TBCS Division, offers call center solutions designed to enhance the patient and provider contact experience. The breath and scope of AMAC's Call Center product portfolio ranges from traditional after hours services to customized solutions based on a particular need, to clinical trial and recruitment programs. Through the use of advanced, telephony technology and information systems, we continue to increase our portfolio of services to respond to our customer's in need and shifting market factors. Since 2003, the Company has offered value added, customizable call center solutions to provide new opportunities for clients to realize a greater return on investment (ROI) and enhance the patient/provider contact experience.
